FAQ
We're helping small business connect with Sunrise Family members.
To do this, we're encouraging businesses with 100 staff or less to sign up to its Sunrise Family Small Business Register.
Businesses on the register will be included on a dedicated website where customers can search via type of business and location. They will also have the opportunity to receive national exposure on Sunrise with free on-air pitches.
In exchange, businesses on the register will offer Sunrise Family members 10% discount off their total bill. There are currently more than 200,000 card carrying members of the Sunrise Family and with membership free, that number is expected to climb rapidly.
I am already a Sunrise Family member, is my business already registered?
No, you will need to register to become a Sunrise Family Business member.
I am an online business, can I register?
Yes.
I am a hairdresser and run my business out of someone else’s premises. Can I join?
Yes, as long as you are the business owner you can join.
I've listed my business but I need to edit my entry
Once you have registered, you will land on a confirmation page, we recommend you bookmark this page. That way you can update your listing should you wish to make additional changes. If you change your e-mail address below, this link will change and you will need to re-bookmark it.
How long do I need to offer the discount - and can I have exclusion periods?
The register is permanent, but you can opt out at anytime. When you opt out, you won't be promoted any further on the directory.
If I'm an online business, can I add a Sunrise logo to my website?
Yes, we have a logo specifically designed for this purpose. You can download it here. Sunrise Family Small Business Sticker
Where's my sticker?
Some businesses have not used their full postal details in their listing e.g. you've put in a website location or 'nationwide'. If this is you, please correct your details then email us to let us know your full postal details and we will include you in the next mailout.
I've lost my Sunrise Family card
Please fill out this contact form and you will be contacted.
I've registered for the Sunrise Family and haven’t received my card
Please fill out this contact form if you haven't heard from us within 4 WEEKS of registering.
Will my old Sunrise Family card work?
Yes, any Sunrise Family card will work for the current discounts and any discounts offered to members in the future.
Need to verify card numbers?
We have a quick link you can use to check anyone's card. Contact Us via the Sunrise Family Contact Us page.
Do you share my details with anyone?
No. We will not share your details with anyone outside Seven Network without your permission.
Some Family members have recently reported being called by a rewards company claiming to be acting on behalf of Sunrise Family. Seven Network has no affiliation with this company.
